Terms of service.

The rules for project scope, milestone funding, approvals, ownership and ending work.

Updated 3 September 2026

Proposal controls scopeIt sets milestones and fees

Milestones fund separatelyWork proceeds one at a time

Code transfers on releaseReleased deliverables become yours

How projects work.

These terms are between you and BUILDQUARTER LTD, company number 17430405, trading as buildquarter. The approved proposal is the project record.

Proposal

A project begins when you approve a proposal. It sets the agreed scope, milestones and fees.

Sequence

Work proceeds one milestone at a time.

Review

You approve each milestone when satisfied it is complete. Raising a concern pauses automatic release while the concern is resolved.

Funding and release.

Each milestone has its own payment, review and refund state.

Funding

Stripe

Payment is taken through Stripe when you choose to fund a milestone.

Holding funds

Not third-party escrow

Funds are held in our Stripe account, not in a separate third-party escrow account.

Release

Approval or seven days

Funds release when you approve, or automatically seven days after delivery if you have not approved or raised a concern.

Pricing

GBP

Prices exclude applicable taxes unless the proposal states otherwise.

Refunds

Before approval

You may request a full refund before approval. The milestone resets and related code access may be revoked. After approval, refunds are discretionary or required by law. Partial refunds may be agreed.

Ownership and delivery.

Payment release is the point at which milestone rights transfer.

IP transfer

When payment for a milestone is released, intellectual property rights in that milestone's deliverables are assigned to you.

Before release

Until a milestone is paid, its deliverables remain our property and access may be restricted.

Reusable work

We retain generic know-how, tools and non-client-specific components. You receive a perpetual licence for any such components embedded in your deliverables.

Workmanship

We provide services with reasonable skill and care and review deliverables before release. Software can contain errors, so this is a reasonable-efforts commitment rather than a guarantee that every issue will be found.

Responsibilities.

What we need from you and what both parties keep confidential.

Project input

Provide timely feedback, approvals, access and materials we reasonably need.

Rights to materials

Confirm that you own or have the necessary rights to anything you ask us to use.

Account security

Keep your account credentials secure.

Confidentiality

Each party keeps the other's non-public information confidential and uses it only to deliver the project.

Risk and ending work.

Liability, stopping a project and the law governing these terms.

Liability

To the extent permitted by law, we are not liable for indirect or consequential loss. Our total liability is capped at the project fees paid in the 12 months before the claim. Nothing limits liability that cannot be limited by law.

Ending a project

Either party may stop a project between milestones. Unapproved, unfunded milestones are not started. Held but unapproved milestone funds remain refundable as described above.

Changes

We may update these terms and will notify you of material changes.

Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.

Questions about these terms?

Ask before approving a proposal or funding a milestone.